FAQs

FAQ

Privacy Policy

We protect your personal data to use it only for orders, and for a better shopping experience.

We collect details such as your name, mobile number, email address, billing/shipping address, and order history to process purchases and provide customer support.

How we use your information?

Is your payment information stored?

Do we share your data with third parties?

What are your rights regarding your data?

Terms & Conditions

By using our website, you agree to our terms regarding orders, pricing, and services.

Agreement between customer & us while using the website?

Yes, by accessing or purchasing from our website, you agree to our Terms & Conditions as per Indian eCommerce regulations.

Can orders be refused or cancelled by the company?

Are all prices inclusive of taxes?

Is Cash on Delivery (COD) available?

Which law governs these terms?

Shipping Policy

We deliver across India with reliable partners and provide tracking for every order.

What are delivery timelines?

Orders are typically delivered within 5–10 business days across India, depending on location and courier availability.

How are shipping charges calculated?

How can I track my shipment?

What happens if delivery fails?

Do you ship internationally?

Refund & Cancellation Policy

Returns are accepted for damaged or incorrect items, and cancellations are allowed before dispatch.

What is your return policy?

Returns are accepted only for damaged, defective, or incorrect items, in accordance with Consumer Protection (E-Commerce) Rules, 2020.

How can I request a return or refund?

Are there any non-returnable items?

How are refunds processed?

Can I cancel my order?

Any Unanswered Questions?

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